Tunelark Student Management & Retention

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About Course

The teachers who retain students longest don’t just show up and teach — they treat it like running a real studio. That means a strong first impression, consistent communication, and knowing what to do when a student starts to drift.

This course walks through every stage of the student relationship: what’s required the moment a new student is matched with you, how to keep students engaged through the most vulnerable part of their journey, and how to handle it when things change.

3 modules. About 12 minutes total.

Module 1 — Welcoming a New Student: Covers the welcome email, why the trial lesson is your highest-stakes lesson, and student privacy from day one.

Module 2 — Keeping Students Engaged: Covers the student retention window, between-lesson communication, scheduling reliability, and the mandatory check-in survey.

Module 3 — When the Relationship Changes: Covers what to do when a student pulls back, how to handle a poor fit, and what’s required when leaving the platform.

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What Will You Learn?

  • What Tunelark requires from you the moment a new student is matched with you
  • How to keep students engaged through the most critical stretch of their journey
  • When and how to use the mandatory student check-in survey — and why it matters
  • How to handle relationship changes, including students leaving and departing the platform yourself

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